Reference

Open your privacy choices with wasiat 4d

Clear privacy choices are built into your account flow: we collect registration details, device signals and wallet records only to run your account, payments and security checks.

Account data mapCookie choicesDANA and QRIS recordsDevice access logs
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wasiat 4d Open your privacy choices with wasiat 4d
CONTACT PATHS

Open direct routes for privacy requests

Fast privacy support matters when your phone number changes, a device is unfamiliar or a wallet receipt needs correction. We keep privacy contact paths separate from general account chats so your request reaches the right queue. Have your account ID ready, use the same phone linked to your profile when possible, and include only the data needed for the request.

Team online

Live chat privacy queue

Live chat is staffed 10:00–02:00 WIB. Send your account ID, the device path you used, and the privacy request type; we mask wallet screenshots before a support agent checks them.

WhatsApp request route

WhatsApp messages during 10:00–02:00 WIB are routed to the privacy queue when you mention data correction, cookie choices, or a DANA, OVO, GoPay or QRIS receipt concern tied to your account.

Account privacy form

Inside your profile, use Account > Help > Privacy Request. The form asks for your registered phone, last login device and requested action so we can match the request without exposing extra data.

DATA CONTROLS

Browse controls for data and cookies

A privacy policy should show how daily account actions are handled, not hide behind vague wording. Our controls cover registration data, wallet records, cookie choices, device checks and support transcripts.

Data minimisation

We ask for the account details needed to run your profile: phone, login credentials, wallet reference, device marker and session records. Extra documents are requested only when ownership or a dispute must be checked.

Cookie clarity

Cookies help keep you signed in, remember language choice and measure page errors. You can manage non-essential cookies from Account > Privacy > Cookie Settings without changing your wallet records or support history.

Device checks

Account > Security > Devices shows recent logins, browser type and approximate region. If Android Chrome or iOS Safari looks unfamiliar, contact us so we can check the session and refresh access tokens.

Wallet records

DANA, OVO, GoPay and QRIS records are kept with transaction time, account ID and status. We use them for wallet matching, correction requests and dispute checks, not for selling your data.

Retention windows

We keep transaction and access records only while needed for account operation, dispute handling and law-related duties. After that, we delete or anonymise data from active tools and limit archive access.

Request handling

When you ask to change, access or delete data, we verify account ownership first. A privacy agent may request the registered phone, last login device or wallet reference before making any change.

Check privacy questions before you join

Before you open an account, you should know what data enters our systems and how you can control it later. These answers cover registration, cookies, device records, wallet receipts and privacy requests. If your case involves account access or eligibility, the final answer depends on local law.

We collect your phone number, login credentials, account ID, device marker and wallet reference. If a payment or ownership check is needed, we may ask for a masked receipt from DANA, OVO, GoPay or QRIS.

Yes, we record session time, account ID, device type and security markers when you enter game areas such as Sic Bo, Rocket Crash, Bingo or Mega Fishing. We use this for dispute checks and account safety.

Use Account > Help > Privacy Request and choose data access. We verify your registered phone and recent login device before preparing the file, so your profile is not sent to the wrong person.

Yes. Send the correction request from your logged-in account or contact live chat from 10:00–02:00 WIB. We may ask for a masked wallet receipt before changing DANA, OVO, GoPay or QRIS references.

We keep wallet, login and support records while they are needed for account operation, dispute checks and law-related duties. When retention is no longer needed, we delete or anonymise the data in active tools.

You can request deletion through the privacy form. We verify ownership first, then remove eligible data. Some transaction or security records may remain for required retention, and access rights depend on local law.

Privacy requests go to trained support agents and account-security staff only when their role requires access. Wallet screenshots are masked where possible, and internal access is logged for later checking.

Related Pages

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