Reference

Open your account with clear terms

Your wasiat 4d Terms & Conditions set out how account creation, lobby access, wallet use, and settlement checks work before you join.

Account acceptanceWallet rulesDevice accessSupport contact
wasiat 4d Open your account with clear terms
CONTACT ROUTES

Check contact routes for term questions

Direct contact matters when a clause affects your wallet, game settlement, or login access. We keep Terms & Conditions questions separate from general lobby chat so the support team can read the exact clause, check your account step, and answer with a traceable ticket. Use the channel that matches the document you need to send, then keep your ticket number until the matter is closed.

Team online

Live chat

Live chat is the fastest route for questions about account acceptance, clause wording, or a wallet hold. Open the chat bubble after login from 09:00 to 23:00 WIB and include your account ID.

WhatsApp help

WhatsApp works for Terms & Conditions questions that need screenshots, payment receipts, or device details. Send the issue during 09:00 to 23:00 WIB, then wait for the support ticket before repeating the request.

Email record

Email is the right path when you want a written reply about account closure, data correction, or a disputed clause. Use your registered email address so we can match the request to your profile.

ACCOUNT CARE

Manage your account terms and data

Your Terms & Conditions record is more than a checkbox. We connect it to your login history, wallet actions, cookie choices, and support tickets so later changes can be traced without guessing.

Account data use

We use your registered name, phone number, email, and wallet identifiers to apply the Terms & Conditions to the right account. This helps us confirm requests before changing login access or settlement records.

Cookie consent record

Cookie choices are stored with browser and device signals so we can remember your session settings. If you clear cookies, the site may ask you to accept the current terms again.

Security checks

When a login changes from mobile browser to computer browser, we may ask for phone or email confirmation. The Terms & Conditions allow this check to reduce account takeover risk.

Record retention

We keep acceptance logs, wallet receipts, and support tickets only for operational and account-dispute needs. If your account closes, retained records are restricted to the team handling legal or settlement requests.

Change requests

You can ask us to correct account details linked to the Terms & Conditions, such as email, phone number, or name spelling. We require proof through the registered channel before updating the profile.

Clause updates

When terms change, we show the current version on the account screen before continued use. If a change affects wallet handling or game settlement, support can point you to the exact clause.

Browse Terms & Conditions questions

These questions focus on what the Terms & Conditions mean for your account, wallet, data, and access. We answer them in plain English so you can decide whether to join, continue using the account, or contact support before taking the next step.

You accept them during account creation, before your first full lobby access. We also may ask for acceptance again after a version change, especially when wallet rules, account checks, or settlement clauses are updated.

Access depends on local law and the terms you accept at login. If we detect a location or device signal that needs checking, we may pause access until your account details are confirmed.

The Terms & Conditions explain how wallet entries are matched to your account name, phone number, and payment receipt. If a DANA, OVO, GoPay, or QRIS receipt is unclear, support may request proof.

The terms use provider records and account logs to settle sessions such as Sic Bo, Rocket Crash, or Bingo. If your browser disconnects, the final provider result controls the account record.

Contact us through live chat, WhatsApp, or your registered email and state the field you want corrected. We may ask for proof before changing phone, email, name spelling, or wallet identifiers.

Yes, you can request closure through the registered support path. We check open wallet entries, unresolved tickets, and identity confirmation before closing access and restricting future account changes.

Use live chat for a quick clause explanation, WhatsApp when you need to send screenshots, or email when you want a written reply. Include your account ID and the exact clause number.